Since Launching In 2009, We've Been On A Mission To Make Outfit Envy A Thing Of The Past. From sourcing rare pieces to refreshing your wardrobe, no request is too big or small for our Personal Shoppers. Our pioneering approach combines social media and online shopping with 1:1 chat platforms, enabling us to connect in a uniquely personal way for the ultimate luxury personal shopping service.

Simply email us at customerservice@threadsstyling.com or send us a message to [+44 0788 1340 327]

Shipping costs may vary depending on your shipping destination as well as on your chosen items.When you add products to your cart, the appropriate delivery charge and any applicable customs charges, duties or taxes will be calculated automatically at checkout.

Once your order is confirmed, our brand partners will dispatch each item within the lead time communicated on the item’s product page. Please note, dispatch times might vary between a few days and a few weeks, depending on whether an item is available to ship or will be made to order for you. We recommend that you check this information carefully ahead of placing your order. 

Once an item has been shipped, you’ll receive tracking information and an estimated delivery date via email. 

Delivery times may vary depending on your location. Products may be delivered directly to you by our brand partners whose products we are selling and this can affect delivery times. Made to order and customised products can take longer to make which will affect delivery times. We will aim to provide you with an estimated delivery date at the time of your order. Or, if no date is specified, then no later than 30 days following the date of our email confirming your order. Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. If we are unable to meet the estimated delivery date, we will try to contact you with a revised estimated delivery date.

We do everything we can to meet the delivery times specified in this section, however, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay. For international deliveries, please allow extra time as customs in local countries can take a while to clear. 

If your order has not been dispatched yet, we should be able to cancel it and initiate a refund. If your order is already on it's way, you will have to wait to receive and process as a return.